Refund and Returns Policy
Thank you for choosing SacredZodiac.com for your astrology, tarot, numerology, and holistic healing services. We strive to provide accurate and meaningful insights through our digital services. Please read our Refund and Returns Policy carefully before making a purchase.
1. No Refund Policy on Digital Products and Services
Due to the nature of our offerings, which include astrology reports, tarot readings, numerology charts, and other personalized digital services, we do not offer refunds once an order has been processed and delivered. Digital products are non-returnable and non-refundable, as they are uniquely created based on the details provided at the time of purchase.
2. Exceptions to Refund Policy
Refunds may only be considered under the following circumstances:
- If you are charged twice for the same product due to a technical error, we will process a refund for the duplicate charge.
- If a technical issue on our end prevents the successful delivery of your purchased service or product, and we are unable to resolve it within a reasonable timeframe, a refund may be granted.
- If an order is placed, but the requested service cannot be fulfilled due to unforeseen circumstances, we will issue a full refund.
All refund requests must be submitted within 7 days of the purchase date by contacting our support team at [insert contact email].
3. Modifications and Corrections
If you notice an error in your digital product (such as incorrect details in an astrology or numerology report), please reach out to us within 48 hours of receiving the product. We will make the necessary corrections and resend the revised version at no additional cost.
4. Rescheduling for Live Sessions
For live consultations (tarot readings, astrology consultations, Reiki healing, or other personalized sessions), we allow one rescheduling if requested at least 24 hours in advance. Reschedule requests made within less than 24 hours may not be accommodated.
5. Cancellations
- Digital product purchases cannot be canceled once the order is placed.
- Live consultation bookings may be canceled at least 48 hours before the session for a full refund. Cancellations made within 48 hours of the session will not be eligible for a refund.
6. Contact Us
If you have any questions regarding this Refund and Returns Policy, please contact us at:
Email: cosmic@sacredzodiac.com
Website: www.sacredzodiac.com
We appreciate your trust in Sacred Zodiac and are committed to providing exceptional services. Thank you for your understanding.